{"id":3,"date":"2025-08-22T15:43:02","date_gmt":"2025-08-22T15:43:02","guid":{"rendered":"https:\/\/naturatouch.ca\/?page_id=3"},"modified":"2025-10-19T01:26:35","modified_gmt":"2025-10-19T01:26:35","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/naturatouch.ca\/fr\/privacy-policy\/","title":{"rendered":"Politique de confidentialit\u00e9"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_text _builder_version=&#8221;4.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<div class=\"nt-privacy\">\n<style>\n    .nt-privacy {\n      --brand:#697A5D;\n      --text:#2E2E2E;\n      --muted:#6b6b6b;\n      --bg:#FFFFFF;\n      font-family: system-ui, -apple-system, \"Segoe UI\", Roboto, \"Helvetica Neue\", Arial, sans-serif;\n      color:var(--text);\n      background:var(--bg);\n      line-height:1.7;\n      font-size:17px;\n      padding-top:40px;\n    }\n    .nt-privacy h1, .nt-privacy h2, .nt-privacy h3 {\n      color:var(--brand);\n      margin:32px 0 12px;\n      line-height:1.25;\n      font-weight:600;\n    }\n    .nt-privacy h1 {font-size:28px;}\n    .nt-privacy h2 {font-size:22px;}\n    .nt-privacy h3 {font-size:19px;}\n    .nt-privacy p {margin:0 0 18px;}\n    .nt-privacy ul {margin:0 0 18px 22px;}\n    .nt-privacy li {margin:7px 0;}\n    .nt-privacy .lead {color:var(--muted); margin-top:6px;}\n    .nt-privacy hr {\n      border:0;\n      height:1px;\n      background:var(--brand);\n      margin:18px 0 28px;\n      opacity:0.9;\n    }\n    .nt-privacy a {color:var(--brand); text-decoration:underline;}\n  <\/style>\n<h1>Privacy Policy<\/h1>\n<p class=\"lead\">Last updated: October 2025<\/p>\n<p>At <strong>Natura Touch<\/strong>, your privacy matters. This policy explains how we collect, use, and protect your personal information when you visit or purchase from <a href=\"https:\/\/naturatouch.ca\/\">naturatouch.ca<\/a>.<\/p>\n<hr>\n<h2>Who We Are<\/h2>\n<p>Website: <a href=\"https:\/\/naturatouch.ca\/\">https:\/\/naturatouch.ca<\/a>. We are a Canadian company based in Laval, Qu\u00e9bec, dedicated to creating 100% natural, handcrafted skincare products.<\/p>\n<h2>Information We Collect<\/h2>\n<ul>\n<li><strong>Personal details:<\/strong> name, email, phone, shipping\/billing addresses.<\/li>\n<li><strong>Payment info:<\/strong> processed securely by third parties (e.g., Stripe, PayPal). We do not store full card details.<\/li>\n<li><strong>Technical data:<\/strong> IP address, browser type, cookies for analytics and functionality.<\/li>\n<li><strong>Messages:<\/strong> information submitted via forms, comments, or newsletter sign-ups.<\/li>\n<\/ul>\n<hr>\n<h2>Comments<\/h2>\n<p>When visitors leave comments, we collect the data shown in the form, the IP address, and browser user-agent string to help detect spam. An anonymized hash of your email may be sent to Gravatar to verify usage. Gravatar privacy policy: <a href=\"https:\/\/automattic.com\/privacy\/\">automattic.com\/privacy<\/a>. After approval, your profile image may appear alongside your comment.<\/p>\n<h2>Media<\/h2>\n<p>If you upload images, avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from images on the site.<\/p>\n<h2>Cookies<\/h2>\n<ul>\n<li><strong>Convenience cookies:<\/strong> save your name\/email when commenting (lasts up to one year).<\/li>\n<li><strong>Session cookies:<\/strong> remember preferences and login sessions; expire automatically.<\/li>\n<li><strong>Analytics cookies:<\/strong> anonymously track site performance and usage.<\/li>\n<\/ul>\n<p>You can disable cookies in your browser settings at any time.<\/p>\n<hr>\n<h2>Embedded Content from Other Websites<\/h2>\n<p>Articles may include embedded content (e.g., videos, images, or posts). Embedded content behaves as if you visited the original website, which may collect data, use cookies, or track interactions. Review their privacy policies for details.<\/p>\n<h2>How We Use Your Information<\/h2>\n<ul>\n<li>To process and deliver orders and send confirmations.<\/li>\n<li>To respond to support inquiries.<\/li>\n<li>To send optional marketing communications (only if you consent).<\/li>\n<li>To analyze and improve website performance.<\/li>\n<\/ul>\n<h2>Who We Share Your Data With<\/h2>\n<p>We share information only with trusted partners required to operate our business, such as payment processors, shipping carriers, and analytics providers. We do <strong>not<\/strong> sell or trade your personal data. If you request a password reset, your IP address will appear in the reset email.<\/p>\n<h2>How Long We Retain Your Data<\/h2>\n<ul>\n<li>Comments and metadata are retained indefinitely for moderation efficiency.<\/li>\n<li>User accounts remain active until deleted; admins can view or edit data as needed.<\/li>\n<li>Order data is retained as required by law for tax and accounting.<\/li>\n<\/ul>\n<hr>\n<h2>Your Rights<\/h2>\n<p>Under PIPEDA, you have the right to request access, correction, or deletion of your personal data and to withdraw consent for marketing. Contact us to exercise these rights.<\/p>\n<h2>Data Security<\/h2>\n<p>We use SSL encryption, secure payment gateways, and restricted access. While no system is fully immune, we apply industry-standard safeguards to protect your information.<\/p>\n<h2>Where Your Data Is Sent<\/h2>\n<p>Visitor comments may be screened by automated spam detection systems. Some analytics or email tools may process data outside Canada under equivalent protection standards.<\/p>\n<h2>Children\u2019s Privacy<\/h2>\n<p>Our website and products are not directed at children under 13. We do not knowingly collect personal data from minors.<\/p>\n<h2>Updates to This Policy<\/h2>\n<p>This policy may be updated periodically. The most recent version will always be posted on this page.<\/p>\n<h2>Contact Us<\/h2>\n<p>Email: <a href=\"mailto:info@naturatouch.ca\">info@naturatouch.ca<\/a><br \/>\n  Natura Touch, Laval, Qu\u00e9bec, Canada<\/p>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last updated: October 2025 At Natura Touch, your privacy matters. This policy explains how we collect, use, and protect your personal information when you visit or purchase from naturatouch.ca. Who We Are Website: https:\/\/naturatouch.ca. We are a Canadian company based in Laval, Qu\u00e9bec, dedicated to creating 100% natural, handcrafted skincare products. Information We [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Who we are<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>Our website address is: https:\/\/naturatouch.ca.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Comments<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor&#8217;s IP address and browser user agent string to help spam detection.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https:\/\/automattic.com\/privacy\/. After approval of your comment, your profile picture is visible to the public in the context of your comment.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Media<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Cookies<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select &quot;Remember Me&quot;, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Embedded content from other websites<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Who we share your data with<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you request a password reset, your IP address will be included in the reset email.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">How long we retain your data<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">What rights you have over your data<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Where your data is sent<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>Visitor comments may be checked through an automated spam detection service.<\/p>\n<!-- \/wp:paragraph -->\n","_et_gb_content_width":"","om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Natura Touch<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/naturatouch.ca\/fr\/politique-de-confidentialite\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Natura Touch\" \/>\n<meta property=\"og:description\" content=\"Privacy Policy Last updated: October 2025 At Natura Touch, your privacy matters. 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